sudbury 4/8/2022 9:43am
National Public Safety Telecommunicators Week: Meet Andrea Savage

Our 911 Emergency Communications Centre (ECC) is staffed 24 hours a day, seven days a week, 365 days a year. They answer 911 and non-emergency calls while dispatching Police and Fire Services. Not only do our Communicators and Dispatchers answer 911 in an Emergency, but they also ensure the safety of our Officers who are responding to active and evolving situations.

This National Public Safety Telecommunicators Week, April 10-16, 2022, we thank our Communicators and Dispatchers for their vital service. You are the unseen heroes - thank you for ensuring the safety of our Frontline Officers and community members.

Meet Andrea Savage, Manager of the 911 ECC:  woman smiling sitting at desk

“Transitioning to my new role as Manager of Emergency Communications followed almost 15 years of experience as a communicator and three years as a policy writer within our Strategic Operations Unit. I was inspired by other members within the organization, who have taken on various leadership roles and continue to advocate for positive change. I wanted to be part of that change.

An ECC member could be providing information to a caller about our online reporting options and then taking a high priority call involving a report of weapons, intimate partner violence or a break and enter in progress, the very next minute. There is no way of predicting what that next call could be. Each group is a tight-knit unit, relying on each member of the team to manage any call for service.


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